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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Heather Lippert

March 10, 2023

5  out of  5 rating by Heather Lippert
"Shayne is the BEST!! I was shopping for more affordable car insurance, I had my previous policy for many years and the rates were climbing, to my surprise Shayne was able to save me a lot, and called today with the best news my rate at my renewal is going to be even lower! 10 out of 10 I definitely recommend!!!"

Bethany Rea

February 16, 2023

5  out of  5 rating by Bethany Rea
"My agent Joe was very knowledgeable about the specific details of my policy, and answered all of my questions quickly and accurately. I had the best experience ever with Zach Sprunger State Farm Insurance Agency and highly recommend them for all of your insurance needs!"

Freddie Sexton

February 9, 2023

4  out of  5 rating by Freddie Sexton
"Great experience very helpful and those very nice about explaining things to me and they took care of everything quick and and affectionable"

James Brown

February 7, 2023

5  out of  5 rating by James Brown
"Zach and Joe started me off when I needed cheaper insurance. Getting me all the discounts I could. Joe ran the numbers and I now have car and life insurance cheaper than my monthly payments for just car insurance with All-State."

Debra Blackmon

January 31, 2023

5  out of  5 rating by Debra Blackmon
"Wonderful team to work with, professional, courteous and always willing to give you the best options"

Stephen Middleton

January 31, 2023

5  out of  5 rating by Stephen Middleton
"Loved working with Zach, so courteous and helpful!"

Caleb Whatley

January 31, 2023

5  out of  5 rating by Caleb Whatley
"Shayne is initially the one who quoted me on my car insurance. And it shocked me that it was half the price of my original policy that I had with another company! I since then have switched over to State Farm, and I couldn't be happier with my insurance and customer care! Through my connection with Shayne, l have gotten to know Zack, and due to this, the Zack Sprunger State Farm agency has taken me on as an intern. I have gotten to know everyone here, and I can honestly say that they are the most honest, caring, and loyal group of people that I have ever worked with! This agency is in no way what I expected the Insurace world to be about. They truly care about taking care of your every insurance need and keeping their care budget friendly and personal!"

Lavonna Bryson

January 25, 2023

5  out of  5 rating by Lavonna Bryson
"I’ve had the pleasure of meeting Sam!!! He has been calling to check to see how things are going and etc!! Best insurance company I’ve dealt with since I’ve had insurance!! We need more ppl like you in the world Sam!!! Thank you for all you’re done and doing!!!!"

Karen Sutton

January 10, 2023

5  out of  5 rating by Karen Sutton
"Very helpful and polite. The way they handle things."

wrong again

January 6, 2023

5  out of  5 rating by wrong again
"Sam, came to the rescue when I was looking for insurance. He went through all aspects of the car insurance and what it would cover, and insured that was what I was looking for. He set it up to start when I wanted. We discussed home insurance and went through all the coverages in depth. Sam took a couple hours to get me what I wanted. It was a pleasure to speak with him and to conduct business. Tell all your friends that if they need insurance call Sam Middleton at State Farm. Thanks"

Paige Wendell

December 2, 2022

5  out of  5 rating by Paige Wendell
"Joe has been really great throughout my switch to State Farm! He offered me tons of recommendations on how I can save and I feel like I'm getting a lot more, but spending a lot less! I'm so glad that I switched to State Farm!"


November 30, 2022

5  out of  5 rating by R H
"Great customer service! I got an online quote and Zach was able to get a better price and the process of getting insurance over the phone was painless and simple."

Robin Schramm

November 16, 2022

5  out of  5 rating by Robin Schramm
"The Agent is she's very professional very nice very sweet great person alley she's awesome all the way around"

Shawn Cherty

November 15, 2022

5  out of  5 rating by Shawn Cherty
"Saves the consumer money on insurance while maintaining value in the product."

Shannon Sexton

November 9, 2022

5  out of  5 rating by Shannon Sexton
"I had the pleasure of having Shayne Castine. He was very kind and courteous. He was very patient with me and stayed in contact for any help I may need. He always gets back to you in a timely manner. He tries to get any discount available and you can tell he is a people person who can relate to anyone. He is very respectful and knowledgeable."

Carolyn White

November 4, 2022

5  out of  5 rating by Carolyn White
"I love all the personal that I have had the pleasure to talking with."

Elizabeth Batson

November 4, 2022

5  out of  5 rating by Elizabeth Batson
"I spoke with Shayne this morning and he made the process of switching insurance companies super quick and super easy! He is very professional and explains everything thoroughly and answer any questions with his best and honest answer! Very pleased with this team!"

Douglas Bowlby

November 3, 2022

5  out of  5 rating by Douglas Bowlby
"Shayne was most definitely one of the most helpful agents that I’ve spoke to today looking for insurance and explaining the coverage details to the last dot."

Tryvetta Powell

October 30, 2022

5  out of  5 rating by Tryvetta Powell
"My experience searching for car insurance was very stressful until speaking with Shayne. Shayne is very GOOD at his job, and made the process much easier and stress free. If you are ever in need of insurance, reach out to Shayne for all your needs."

Tina Harris

October 14, 2022

5  out of  5 rating by Tina Harris
"I spoke with Isa today and and she helped me through working out a timeline to put back on a car that had been in suspended stasus she also helped me to figure out why my insurance policy went up she gave me a lot of information That I was not privy too before I called to speak with her. This is not my 1st time speaking with Isa the last time I remember speaking with her she was very thorough. I give her 5 stars, actually 7 for my interaction and experience with her on Thursday October 13th"

Matthew Jung

October 5, 2022

5  out of  5 rating by Matthew Jung
"Fantastic service by the representative I talk to named Joe. He helps anytime I call. Kudos"

Maghan Stephenson

October 5, 2022

5  out of  5 rating by Maghan Stephenson
"Shayne has been the biggest help! I’m shopping for better lower cost coverage and he has gone above and beyond to help me. He took the time to break everything down so I know where my money is going and how I’m covered with auto insurance. He’s never pushed a particular product but genuinely explained why different products are good ideas to help protect my family and I in different areas. I absolutely will be recommending this agency to everyone since they’ve taken such good care of their future and current customers!"

Ashley Gallimore

September 27, 2022

5  out of  5 rating by Ashley Gallimore
"Shayne is great! I’ve never had anyone explain insurance to me the way he did. I did not feel pressured one bit! Thank you for helping me understand what I’m paying for :)"

Derrick Manuel

July 12, 2022

5  out of  5 rating by Derrick Manuel
"Awesome customer service and always willing to assist you in what you need and NOT they want you to have. Thank Mr. Shayne, for always been there for me and my family with your knowledge and experience. Much appreciate. Derrick"

Nikke R. Nick

January 9, 2022

5  out of  5 rating by Nikke R. Nick
"Anyone looking for knowledgeable and affordable rates stop here. I love state farm and my wonderful real life "Jake from state farm" agent in the personality of Sam who goes the extra mile!!! Ask for him...he made sure I was taken care of. He totally Rox!"