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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Itss Maleeyah’s World

September 5, 2023

5  out of  5 rating by Itss Maleeyah’s World
"Excellent Customer Service, Very Helpfu!"

Terri Hammond

August 30, 2023

5  out of  5 rating by Terri Hammond
"My experience with Joe was great. He is very friendly and knowledgeable. He took time to answer all my questions and got me a great deal on my auto and life insurance. Loved doing business with him."

Rashard Littlejohn

August 15, 2023

5  out of  5 rating by Rashard Littlejohn
"I have been working with Shayne for the last year for my auto and homeowners insurance needs. He is very knowledgeable and customer oriented at his craft. I would recommend anyone looking for a quality agent to Shayne!"

Leslie Reynolds

July 28, 2023

5  out of  5 rating by Leslie Reynolds
"Such an amazing experience working with Sam. He was so great and got me taken care of quickly and efficiently with great rates."

Stacie Hooks

July 26, 2023

5  out of  5 rating by Stacie Hooks
"Joe Rea was an absolute Blessing to work with! He works very well with customers and tries his very best to make the process as easy as possible!"

Dana Boggs

July 24, 2023

5  out of  5 rating by Dana Boggs
"Zach is very knowledgeable, efficient, and helpful. He listens to what you are saying and responds fully. He values your time and doesn't waste it. I would confidently recommend him to anyone as an agent!"

Jody Kennedy

July 18, 2023

5  out of  5 rating by Jody Kennedy
"Joe was extremely helpful and so friendly…he made switching to State Farm easy! Thank you, Joe!"

Kaden Alther

July 18, 2023

5  out of  5 rating by Kaden Alther
"Fast and great customer service from Joe Rae. Very happy with my experience."

Crystal Lee

July 17, 2023

3  out of  5 rating by Crystal Lee
"I loved my experience with them until I just received a car from my car company stating state farm reached out and said I'm no longer covered. When I clearly have insurance with them through July 21 2023. Then I had accidents that wasn't my fault like i could have avoided them. They were going to let my policy cancel with out informing me. I had to reach out to them numerous times before being informed the underwriting team decided that. POOR CUSTOMER SERVICE AND COMPANY"

Ariel McLanahan

July 12, 2023

5  out of  5 rating by Ariel McLanahan
"Zach and his team are outstanding! Great to work with."

suzie ross

July 10, 2023

5  out of  5 rating by suzie ross
"I spoke with Joe Ray and he helped me so much. I’ve been working with farmers insurance for a year and a half or so now and they at the time were the cheapest around but they just recently increased my insurance by about $400 a year so I called Joe and he is saving me about $400 a year. He took the time to really explain stuff to me to give me good advice and was just a very kind man. I would highly recommend him to anybody. I posted a message on the Nextdoor app letting others know about his services. Maybe he can help others save money too😊"

Kris Cooper (MisAnthropic)

July 6, 2023

5  out of  5 rating by Kris Cooper (MisAnthropic)
"I am probably the hardest person in the world to sell insurance to I will admit. I was never a very big believer and pretty much treated it as a necessary evil. However, the Zack Sprunger Agency, And all of his staff have changed my mind about insurance people. Honestly, they've made the process truly much painless. And have always been there for me. When I needed a solution. This is probably the first time in my adult life that i've ever actually liked my insurance company... They will not tell you anything that isn't true. And they will not act like they have no clue how life works. It's awesome, highly recommend them. They are great if you have a travel type job and you need to be able to get documents on the fly. They have always been able to come up with a solution in one call.."

Steve Hiott

June 6, 2023

5  out of  5 rating by Steve Hiott
"Joe Rea was absolutely great. He patiently took the time to explain different ways that we could save on our policies. Communication was excellent. The process to switch to State Farm was very easy."

Tim Gantz

June 1, 2023

5  out of  5 rating by Tim Gantz
"Zach Just Saved me $600 a year on my auto policy with more coverage!!! this guy rocks ! !!!!!!!!!! really looks out for the customer ! friendly ! Polite !! knows the best coverage to keep you safe and covered ! highly recommend using Zach ! Did i say Zack Rocks !!!!!!!!! Zach Sprunger the only guy i trust with my insurance needs ! Thank you !!!"

Stephen Battles

May 31, 2023

5  out of  5 rating by Stephen Battles
"Excellent service, they will work to get you deals"

auston willis

May 29, 2023

5  out of  5 rating by auston willis
"Great help and will get you the best deal possible."

Dwayne Leslie

May 23, 2023

5  out of  5 rating by Dwayne Leslie
"I have had a wonderful experience dealing with the Zack Sprunger State Farm Agency. Shayne Castine was a huge help with my difficult insurance situation. Also, Shayne help my daughter with her insurance. I highly recommend the Zach Sprunger Agency, and Shayne Castine."

Joyce Englehart

May 19, 2023

5  out of  5 rating by Joyce Englehart
"I was very happy with the guidance I received from Sam to switch over my auto and home insurance to State Farm. My auto insurance went down which I was very happy about. My home insurance went up slightly but it is a better policy than I had. Sam was personable, honest and answered all my questions. I am so happy to have an agent that i can talk to directly."

chase nealey

May 18, 2023

5  out of  5 rating by chase nealey
"Saved me over 100 dollars. Very fast and friendly. Joe was awesome."

Ashley Frye

May 18, 2023

5  out of  5 rating by Ashley Frye
"State Farm has been my #1 insurance for over 18 years. It’s the best! Since relocating a year ago I had the pleasure of working with Sam on the Zach Sprunger State Farm team. Sam made sure our transition to the Greenville area was flawless. We went over each detail making sure our policy fit perfectly. You need a local agent that you can trust, call upon and be an advocate when life happens. Absolutely would recommend to all my family and friends!"

Shawn Mclean

May 18, 2023

5  out of  5 rating by Shawn Mclean
"Shane was awesome and helping me get the right coverage would definitely give 10 stars if I could"

Adam Bujtor

May 18, 2023

5  out of  5 rating by Adam Bujtor
"Great experience switching to State Farm! Joe has been super helpful and responsive, always answering my questions and providing insight."

Courtney Frazier

May 16, 2023

5  out of  5 rating by Courtney Frazier
"When I was looking for insurance, I wasn’t quite sure what I needed and didn’t understand a lot of terms. I called State Farm though and Joe was so helpful. He explained everything to me in detail and when I didn’t understand something he patiently went over it again with me. He wasn’t pushy which, being my pushover introverted self, I greatly appreciated. He sent me a quote, told me to take my time reviewing it while considering any other options I had, and was available for questions when I had them. Thank you Joe for answering my questions in a timely manner and for making this whole process a lot less confusing."

William Paez

May 16, 2023

5  out of  5 rating by William Paez
"Shayne has been so helpful to me and my wife. He truly took the time to make sure we understood everything before finalizing any details and made sure that we found the option that was best suited for our circumstances. We are very greatful!!"

Tim Faulks

May 16, 2023

5  out of  5 rating by Tim Faulks
"Are the best to talk too and if there's a problem they will go above and beyond to find a solution"